Privacy Policy

Preamble

The protection of your privacy and data is very important to us and is always observed in all business transactions.

You can always use our website without providing personal information. However, different provisions may apply to individual services, to which we refer you separately below.

General

Your personal data (hereinafter referred to as “data”) is processed for the purpose of providing information regarding our SyncSpider application, as well as to present and offer products and services related to this application. In this privacy policy, we inform you regarding e.g.


  • the name and contact details of the data controller
  • all purposes for which your data is processed
  • the legal basis on which processing activities are based, potentially including our legitimate interest in doing so
  • all recipients of your data
  • the possible transfer of your data to a third country and an explanation of the associated legal basis
  • the storage duration of your data or the criteria for determining the duration
  • the categories of your data which are processed
  • where your data originates
  • the rights of data subjects

The data controller is

SyncSpider GmbH, Molkereistrasse 4, A-4910 Ried im Innkreis, Email: [email protected]

No data protection officer has been appointed since this is not required by law.

Your rights

You have the following rights with respect to personal data concerning you:

  • the right of access
  • the right to rectification or erasure
  • the right to restrict processing
  • the right to object to processing
  • the right to data portability
  • the right to withdraw your consent

You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data by us.

You can contact us at any time for further information on this and other questions regarding personal data.

Right of access

You have the right to obtain from us free information about your personal data stored at any time and a copy of this information. Furthermore, you have the right to access the following information:

  • the purposes of the processing;
  • the categories of personal data concerned;
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
  • the existence of the right to lodge a complaint with a supervisory authority;
  • where the personal data are not collected from you, any available information as to their source;
  • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for you.

Furthermore, you have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, you have the right to be informed of the appropriate safeguards relating to the transfer.

Right to rectification

You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure

You have the right to obtain from us the erasure of personal data concerning you without undue delay, and we have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • You withdraw consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
  • You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
  • The personal data have been unlawfully processed.
  • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which we are subject.
  • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

Right to be forgotten

Where we have made personal data public and are obliged pursuant to Article 17(1) to erase the personal data, we, taking account of available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform other controllers processing the personal data that you have requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required.

Right of restriction of processing

You have the right to obtain from us restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data.
  • The processing is unlawful and you oppose the erasure of the personal data and request instead the restriction of their use.
  • We no longer need the personal data for the purposes of the processing, but we are required by you for the establishment, exercise or defence of legal claims.
  • You have objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of us override those of you.

Right to data portability

You have the right to receive the personal data concerning you, which was provided to us, in a structured, commonly used and machine-readable format.

You have the right to transmit those data to another controller without hindrance from us to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

Furthermore, in exercising your right to data portability pursuant to Article 20(1) of the GDPR, you have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

Right to object

You have the right to object, on grounds relating to your particular situation, at any time, to processing of personal data concerning you, which is based on point (e) or (f) of Article 6 (1) of the GDPR. This also applies to profiling based on these provisions.

We will no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

If we process personal data for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing. This applies to profiling to the extent that it is related to such direct marketing.

If you object to us to the processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, you have the right, on grounds relating to your particular situation, to object to processing of personal data concerning you by us for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between you and us, or (2) is not authorised by Union or Member State law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or (3) is not based on your explicit consent.

Right to withdraw data protection consent

You have the right to withdraw your consent to processing of your personal data at any time. Your withdrawal does not affect the legality of the data processing until withdrawal.

Minors

Our website and services are not intended for use by minors and we expressly do not wish to collect information from minors. If a parent or legal guardian of a minor believes that his or her child may have provided personal information to us, please write to us at the contact address indicated below and we will delete the associated personal information, subject to applicable law and this policy.

Data security

We employ reasonable technical and organizational measures and safety precautions (TOMs) to prevent unauthorized access to, unlawful processing of, and unauthorized or accidental loss of your information.

This includes e.g. encrypting your communication with us via this website based on the Secure Socket Layer (SSL) encryption protocol.

You can verify the quality of our encryption here: https://www.ssllabs.com/ssltest

We expressly point out that data transfer over the internet can be subject to security vulnerabilities and cannot be protected completely from access by third parties.

Web host

The server hosting Syncspider.com is located in the Netherlands and is operated by Google Inc and managed by SiteGround Spain S.L., with whom we have entered into a data processing agreement.

For more details, please refer to https://www.siteground.com/privacy.htm

The server hosting the Syncspider app is located in the Netherlands and is operated by TransIP B.V, Schipholweg 9B, 2316 XB Leiden, with whom we have entered into a data processing agreement.

For more details, please refer to
https://www.transip.eu/legal-and-security/privacy-policy
https://www.transip.eu/legal-and-security/cookie-policy
https://www.transip.eu/legal-and-security/security

Server log files

Each time you access our website, an automated system captures a series of general data and information.

This general data and information is stored in the log files of our server from TransIP B.V in the Netherlands.

Data and information recorded include

  • the browser types and versions used
  • the operating system used by the accessing system
  • the website from which an accessing system reaches our website (“referrers”)
  • the sub-website controlled on our website via an accessing system
  • the date and time of access to the website
  • an Internet Protocol address (IP address)
  • the Internet Service Provider of the accessing system
  • other similar data and information used to avert danger in the event of attacks on our information technology systems

We draw no conclusions regarding your person when using this general data and information.

This information is required in order to

  • deliver the contents of our website correctly
  • optimize the content of our website and advertising for it
  • ensure the continued functioning of our information technology systems and the technology on our website
  • provide law enforcement with the information necessary to process offenses in the event of a cyberattack

We statistically evaluate this anonymously collected data and information as well as use it to improve data protection and data security within our company in order to ultimately ensure the best possible level of protection for you. In all cases, we are permitted to process this data on the basis of our legitimate interest under Art. 6 (1) f GDPR.

The logs are stored separately from all personal data provided by you, and are also deleted after a maximum of 2 months.

Cookies

When you access and use this website, cookies (YouTube, Google Analytics, Google Fonts, Session) are processed.

Cookies are small text files which are stored on the local computer.

Cookies are always stored for a certain domain.

  • Domain-specific cookies are cookies that are stored by the website visited. These are e.g. session cookies (to ensure the functionality of the website), web shop cookies (to store temporary information for the shopping cart) or Google Analytics cookies (to track site activity).
  • Non-domain cookies are cookies, which are set e.g. in the integration of iframes, if, for example, a Youtube video has been integrated or a doubleclick.net cookie has been set for personalized advertising.

If you refuse the use of cookies, only domain-specific cookies will be deleted, because due to security guidelines, deletion of non-domain cookies via Javascript is not possible. Such deletion may limit the functionality of the website.

This website uses the following types of cookies, whose scope and operation are explained below:

Transient cookies are automatically deleted when you close your browser. These include in particular session cookies. These store what is known as a session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser setting according to your preferences and e.g. refuse to accept third-party cookies or all cookies. Please be aware that you may not be able to use all the features of this site if you do so.

Here you will find detailed information on the names, purpose and deletion dates of the cookies used: https://syncspider.com/cookie-settings/

How do we collect your data?

Currently, you can enter data on our website, you can reach us via phone, you can visit us personally and send us an email.
Contact form on the website

We use the Intercom messaging platform for communicating with our clients.
When we receive a message from you, Intercom will log and save the registration date and time and the IP address from which the registration was received. This is for evidentiary purposes only in the event that an email address is used by an unauthorized person.

Customer account and Use of our Services

If you want to use our services, it is necessary for the conclusion of the contract that you provide your personal data listed below, such as name, photo, contact details and companies needed for processing. To prevent unauthorized access by third parties to your personal data, especially financial data, the process is encrypted using SSL technology.

Email

Please note that unencrypted emails sent via the Internet are not adequately protected against unauthorized access by third parties.

Why do we process your data?

When you contact us, e.g. just to obtain information from us, we process your data for this purpose. If you contact us, e.g. to conclude a contract, we process your data for this purpose.

Processing your order, Using our Services, including customer service

If you provide your data on our website, by telephone or via email, the data you provide, including your personal data, will be processed by us and the recipients mentioned below for (pre-) contract processing in the course of our business relationship with you in order to process your order, manage our services and to look after you as a customer.

If you would like to order on our website it is necessary for the conclusion of the contract that you provide your personal data we need to process your order. We only process data you provide to process your order. This data is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you.

In emergency cases, such as technical support, so-called Super admins (members of SyncSpider team) have the option of impersonating client profiles and gaining access to their account.

Marketing (general)

To initiate business and intensify the business relationship with existing and potential customers.

Why are we permitted to process your data?

When you contact us, e.g. just to obtain information from us, we may process your data on the basis of your consent pursuant to Art. 6 (1) a GDPR and Art. 6 (1) f GDPR. If you contact us to e.g. conclude a contract, we may process your data on the basis of Art. 6 (1) b GDPR and may save it on the basis of Art. 6 (1) c GDPR.

Customer account, Processing your order, Using Our Services

Your data, including the personal data provided by you, as well as any unsolicited and voluntarily provided special categories of personal data, is processed by us and the recipients listed below on the legal basis set forth in Art. 6 (1) b and Art. 9 (2) a GDPR in order to be able to identify you as a customer, in order to be able to appropriately process the relevant order, manage our services, as well as for correspondence with you. The data processing takes place at your request and is necessary to appropriately process your order for the cited purposes.

Contact form website

If we receive a message from you, the legal basis, depending on the content of the message, is Art. 6 (1) a, b or f GDPR.

Marketing (general)

“Legitimate interest” pursuant to Art. 6 (1) f GDPR. The legitimate interest is our interest in initiating a business transaction and developing the business relationship with existing and potential customers.

What data do we process?

Information

If you contact us solely to obtain information from us, we will process the data provided by you. You provide information on a purely voluntary basis. However, we expressly ask that you not disclose any information that is likely to be of little or no relevance to your intended purpose. This applies in particular to specific categories of personal (“sensitive”) data.

Customer account, Processing your order, Using Our Services

Depending on the information you voluntarily provide us with, your data processed by us may include:

  • your contact details (name, address, telephone number, email address, company detail etc.)
  • list of members the user lists for their company and their emails
  • information about profiles on other websites you connect with SyncSpider
  • unsolicited and voluntarily provided special categories of personal data which you provide us with

You provide information on a purely voluntary basis. However, we expressly ask that you not disclose any information that is likely to be of little or no relevance to your intended purpose. This applies in particular to specific categories of personal (“sensitive”) data.

Contact form website

When we receive a message from you, our web host logs and stores the date / time of registration and the IP address from which the registration was received. This is only for evidence purposes in the event that an email address is used by an unauthorized person. In addition, a valid email address and a personal message must be entered. The provision of further information is voluntary.

Marketing (general)

Depending on what you have voluntarily provided to us, your data processed by us may include:

  • Your contact details (name, address, telephone number, e-mail address, etc.)
  • Content of previous orders

Who is your data transferred to?

Your data may be passed on in whole or in part, but only to the extent necessary and, if necessary, to the following controllers:

  • Banks (payment transactions – Austria)
  • Tax consultants (accounting – Austria)
  • Collection agencies (debt collection – Austria)
  • Law enforcement representatives (law enforcement – Austria)
  • Courts (law enforcement – Austria)
  • Administrative authorities (Austria)

In addition, your data may be transferred to the following recipients acting as processors. We have concluded a data processing agreement with all of them and have verified the appropriate technical and organizational measures (TOMs):

  • Google Inc (Server; USA; Privacy Shield)
  • SiteGround Spain S.L. (Webhost; Netherlands)
  • TransIP B.V (Server; Netherlands)
  • WHMCS (billing system; USA)
  • Intercom (communication system; USA)

In the event that additional recipients arise after the date you are initially informed by us, or if we change recipients, we will inform you of this in advance via email in order to obtain your express or implied consent to the processing of your data by the respective new recipient.

The connection parameter local database is on our server and this is where we hold all the information filled in the process of the integration setup (these are usernames, passwords, api keys, tokens and other forms of connection parameters). With these one can access the account the user connected in the integration and access data that the api provides. This information is not shared with anyone and is only used/checked
during customer support or custom integrations setup.

How long do we process your data?

Request for information

By providing us with your data via this website or phone or email, you expressly agree that your data will be processed by us and the aforementioned recipients for the duration of the processing of this information, including the personal data provided by you and any unsolicited and voluntarily provided special categories of personal data.

Consequently, in the event that you contact us solely to obtain information from us, your information will either be deleted immediately or deleted after the appropriate period which corresponds to the content of the communication has elapsed.

Upon revocation of your consent, we will erase (or instruct the erasure of) all your data from all databases, including accumulated data.

Customer account, Processing your order, Using Our Services

Your data will be stored in a form that will permit your identification only for as long as necessary for the purpose for which it is processed.

Due to commercial and tax regulations, we are obliged to save your address, payment and order data for a period of 7 years. In the event that you contact us to conclude a contract, your data will be deleted at the end of the 7th year after the last document (Section 132 Austria Fiscal Code – BAO) has been recorded. Therefore, in the event that you enter into a contract, all data from the contractual relationship is stored until the expiration of this period.

You data may continue to be stored due to statutory/legal retention obligations or contractual obligations, e.g. in regards to customers in relation to warranty or compensation or in regards to contractual partners (Art. 6 (1) c GDPR, Art. 17 (3) e GDPR).

The data you want SyncSpider to connect with various other providers or services and which we handle for you, passes through and only stays with us in the form of temporary files that are gained upon the starting of the task (or a preview of the task) till the end of the task (change in mapping or execution in case of the preview). Therefore we never hold on to that information and once the task is finished that data is not accessible by us other than from the original source with the given connection parameters.

Marketing (general)

Marketing data is stored for up to 3 years following the last contact.

Blog functions

You can make public comments on our blog, where we publish various articles on topics related to our activities.

Your comment will be published with your specified username and user picture in the post.

We recommend using a pseudonym instead of your real name.

Username and email address are required, all other information is voluntary.

If you leave a comment, we will continue to save your IP address, which we will delete after [one week]. The storage is necessary for us to be able to defend ourselves against liability claims in the event of possible publication of illegal content.

We need your email address to contact you if a third party objects to your comment as unlawful.

The legal bases are Art 6 (1) b and f GDPR.

The comments are not checked before publication.

We reserve the right to delete comments if they are criticized as unlawful by third parties.

Amazon Information and Data

In order to sync your orders from Amazon, we need to access PII (Personal Identifiable Information) data from the customers buying your products on Amazon – in order to send them to fulfillment, shipping or order processing.

This data is kept encrypted, in a secured MongoDB cluster for up to 7 days. After that, the data is automatically deleted, with no restore option.

Additionally, we are:

Storing your access tokens( e.g. data we use to connect with their amazon account or any other app they integrate ) encrypted.

Other than that:

We are not backing up or archiving any information we are getting from Amazon.

Google User data - Limited Use Requirements

SyncSpider treats Google user data consistent with Google policies through public web-accessible disclosure.

SyncSpider use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”).

Google Analytics uses cookies that are stored on your computer and that allow an analysis of the use of the website.

The purpose is to count and measure the traffic to and from our website. On our behalf, Google uses the information collected to evaluate your use of our website, to compile reports on website activity, and to provide us with other services related to website activity and internet usage.

In the case of the use of the cookie banner, we use as the legal basis Art. 6 (1) a GDPR. In this regard, you have a right of withdrawal at any time.

On this website, Google Analytics has also been extended to include the code “anonymize_IP” to ensure the anonymized collection of IP addresses (so-called IP masking).

Your IP address will therefore be shortened by Google for the last three digits and pseudonymized recorded. Only in exceptional cases will the full IP address be sent to a Google server in the US, where it will be shortened and pseudonymized.

Due to the shortened recording of the IP address and its pseudonymization, only a rough localization is possible from where our website was accessed.

The shortened IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

The information generated by the cookie about your use of this website (abbreviated pseudonymous IP address, website title, browser-specific information, website usage information) is usually transmitted to a Google server in the USA and stored there. The relationship with Google and the transmission of the information to Google is based on a European Commission adequacy decision: EU-US Privacy Shield Agreement (“Privacy Shield”).

In addition, you can prevent the storage of cookies by a corresponding setting of your browser software; However, please be aware that if you do this you may not be able to use the full functionality of this website. You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

Terms of Use: http://www.google.com/analytics/terms/en.html,

Privacy Policy: http://www.google.com/intl/de/analytics/learn/privacy.html,

and the Privacy Policy: http://www.google.com/intl/en/policies/privacy

Google Web Fonts

This page uses so-called web fonts provided by Google for the uniform display of fonts.

We use Art. 6 (1) a GDPR. In this regard, you have a right of withdrawal at any time.

If you accept the cookies on our cookie banner, you consent to Google setting these cookies on your device.

If you reject the cookies, no Google Fonts cookies are set.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/

Facebook Connect / Pixel

On our website we use a web tracking service from Facebook, Inc., 1601 Willow Road, 94024 Menlo Park, USA (hereinafter: Facebook Connect / Pixel).

Facebook Connect / Pixel uses cookies as part of web tracking, which are stored on your computer and which enable an analysis of the use of our website and your surfing behavior (so-called tracking).

We carry out this analysis based on the Facebook Connect / Pixel tracking service in order to constantly optimize our website and make it more accessible. Cookies can be used to understand how our marketing measures on Facebook can be recorded and improved.

For this purpose, these cookies also collect specific customer data, such as the email address that is collected in transactions such as purchase transactions, account registrations or registrations, and transmit them to Facebook (extended data comparison). As part of the use of our website, data, and in particular your IP address and your user activities, are transmitted to the Facebook Connect / Pixel server and outside the European Union, e.g. processed and stored in the USA.

Facebook Connect / Pixel has certified itself under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list).

The legal basis for data processing is Art. 6 (1) a GDPR. In this regard, you have a right of withdrawal at any time.

If you accept the cookies on our cookie banner, you consent to Facebook placing these cookies on your device.

If you reject the cookies, no Facebook cookies are set.

The data will be deleted as soon as the purpose of their collection has been fulfilled.

Further information on the handling of the transferred data can be found in the data protection declaration of Facebook Connect / Pixel: https://www.facebook.com/privacy/explanation.

You can prevent the collection and forwarding of personal data (especially your IP address) and the processing of this data by deactivating the execution of script code in your browser, installing a script blocker in your browser (you can find this e.g. at www.noscript.net or www.ghostery.com) or activate the “Do Not Track” setting of your browser.

YouTube

We have integrated YouTube videos into our online offering, which are stored at https://www.YouTube.com and can be played directly from our website.

The legal basis for data processing is Art. 6 (1) a GDPR. In this regard, you have a right of withdrawal at any time.

If you accept the cookies on our cookie banner, you consent to Google setting these cookies on your device.

If you reject the cookies, no Google YouTube cookies are set.

In addition, our YouTube videos are integrated on this website in “extended data protection mode”, i.e. that no data about you as a user will be transmitted to YouTube if you do not play the videos. Data is only transferred when you play the videos. We have no influence on this data transmission.

If you are logged in to Google, your data will be assigned directly to your account.

If you do not want your YouTube profile to be assigned, you must log out before playing the video.

You have a right to object to the creation of these user profiles, but you must contact YouTube to exercise them.

Further information on the purpose and scope of data collection and processing by YouTube can be found in the data protection declaration. There you will also find further information about your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

By integrating YouTube, DoubleClick by Google is usually also activated. However, we have added the “nocookie” addition to the video links so that DoubleClick GDPR-compliant is no longer activated. General information on DoubleClick by Google can be found at https://www.google.de/doubleclick and http://support.google.com/adsense/answer/2839090, as well as data protection at Google in general: https://www.google.de/intl/de/policies/privacy.

Intercom

This website uses technology from Intercom, Inc, 2nd Floor, Stephen Court, 18-21 St. Stephen’s Green, Dublin 2, Ireland, (www.intercom.com) to collect and store anonymous data for the purpose of web analysis and to operate a live chat system for answering live support requests. These anonymous data can be used to create user profiles under a pseudonym. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the visitor’s internet browser. They enable the recognition of the internet browser. If the information collected in this way is related to personal data, it is processed in accordance with Art. 6 (1) f GDPR on the basis of our legitimate interest in effective customer service and statistical analysis of user behaviour for optimization purposes.

The data collected with Intercom technology will not be used to personally identify the visitor of this website and will not be combined with personal data about the bearer of the pseudonym without the separately given consent of the person concerned. In order to avoid the storage of Intercom cookies, you can set your Internet browser in a way that cookies can no longer be stored on your computer in the future or cookies that have already been stored are deleted. However, if you deactivate the cookies, you may not be able to access the full range of functions on this website. You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with future effect by sending us your objection by e-mail to the e-mail address stated in the imprint.

For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the provider’s privacy policy. You can also find more information about your rights and privacy settings here:
https://www.intercom.com/legal/privacy. Intercom also processes your personal information in the United States and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.

Twitter Profile

We use a Twitter-Profile at

https://twitter.com/syncspider?lang=de

The corresponding provisions supplementing this privacy policy can be found here:

https://twitter.com/de/privacy

YouTube Channel

We use a YouTube Channel at

https://www.youtube.com/channel/UCuTWELNlZ-ST7X3YWxwi5Ow

The corresponding provisions supplementing this privacy policy can be found here:

https://www.google.de/intl/de/policies/privacy