The flexible iPaaS integration tool for Freshworks customers and partners
Freshworks products integration solution
With SyncSpider, a preferred Freshworks partner, we can help you or your customers with Freshworks products integration.
We offer prepared and customized solutions for integrating and automating various tools with Freshdesk, Freshservice, or Freshsales CRM.
Trusted by eCommerce agencies with clients big and small
“Thanks to SyncSpider we got our local Active Directory connected to different Freshworks Tools, while the related useres needed to be filtered upfront. This saves us a lot of time. Also between the different desks we built connections to have a unified powerful setup for our Agents.”
Paul Schneller
Connected Tools
Looking for a Freshworks products
integration solution that will fit your needs?
Try SyncSpider, a Freshworks’
preferred partner.
Get all your tools connected with the integration solution that fits your needs. Whether you have a local windows software or another web app that needs to be connected, our integration specialists got your back with not just another Saas app but far more!
We’re offering the service for getting your Tools implemented, tested and automated. In a word, flexible iPaaS integration tool for all Freshworks customers and partners.
Pick the Solution For you
Freshworks Customers
That use one or more tools
of the Freshworks product world like
Freshdesk, Freshservice,
Freshsales or Freshchat.
Automation Agencies
Those who are helping other Freshworks customers to achieve automated workflows through technology.
Other Freshworks Partners
Those who are providing consulting and implementation Services to their customers. Let’s shake hands and help you help your clients
350+ ready made integrations at your fingertips
SyncSpider enables you to integrate your Freshdesk, Freshservice, Fresshsales, or Fresh with more than 350 integrations, whether you are a Freshworks customer or partner.
With SyncSpider, it’s always up to you!
You can decide whether you want to run the integration game by yourself or want us to do that for you!
If you opt for a paid integration service by SyncSpider, you will get an experienced, preferred partner that knows all Freshworks products by heart. We love and use Freshworks products and have already implemented integrations for dozens of other Freshworks customers.
Our Onboarding-Services include:
Supported entities
Freshdesk and Freshservice
Send, get and update Users
Keep your contacts in sync with your 3rd party Systems, including custom fields and different unique identifiers
Track and update Tickets
Update your Tickets based on triggers or schedule from any other software you use or get information from tickets directly into your ERPs
Customize Companies’ data
Don’t be satisfied with just adding companies; get contacts assigned to companies and include custom fields.
Get experts that does the hard stuff
Our integrations experts can be your external wingman to integrate your entire toolset.
Keep on track of all processes
Monitor the automation processes and get alerts once something goes wrong.
Connect offline Windows Software
With SSLocal, we can connect to any Database with ODBC to get the data and handle file exchange such as XML/CSV/TXT and images.
Freshsales and Freshworks CRM
Leads and Contacts: Send, get and update
With SSLocal, we can connect to any Database with ODBC to get the data and handle file exchange such as XML/CSV/TXT and images.
Deals: Send, get and update
Update your Tickets based on triggers or schedule from any other software you use or get information from tickets directly into your ERPs
Accounts: Send, get and update
Why stop at just adding companies; get contacts assigned to companies and include custom fields.
Client tasks you can automate with SyncSpider
ERP/POS to Freshdesk integration / automation
Webshop orders to Freshsales
Local User-Database to Freshservice
Workflows like creating return shipping labels from Support Tickets
Tickets to your ERP
Specific Ticket Statuses trigger actions in external tools
Freshworks customers most used WORKFLOWS:
Get a free consultation to discuss your requirements
Stay Fresh
with integrations
Connect any app, tool, platform, file, database, or feed.
Automate any process. Don’t waste time doing time – consuming manual work or needing to look up information on any other system.
Get your data streamlined to your processes and avoid human error.
Connect anything with everything
Shopping Carts, ERPs, CRMs, Marketing tools, Flat files, APIs, XMLs, SOAPs, Databases – put in any tool name: If we do not have it, you or we can add it.
As a former agency we always wanted a SaaS that could adapt to our clients’ requirements – so we built it for YOU.
Relax while staying Fresh
Are you stuck in the process or have requirements you have never done so far?
No problem – our well-established integration specialists are here to help, analyze, and build the desired workflows at competitive rates.
We can’t do it for free because, to quote Joker, “If you are good at something, don’t do it for free.”
Optional Sub-Account onboarding for Partners and Service providers
Add Sub-Accounts to SyncSpider for all the Freshworks-clients you have. We can jump in whenever you sign up a new client and don’t want to onboard them yourself.
Most important for you: We do not poach your customers – we just build integrations and help you get things done fast and more effectively.
We work for you.
Connect your Freshworks products
to the tools you need
No credit card required – no annoying sales calls
Professional integrations,
API experts, customs
development
All done by our dedicated team, entirely focused on deep eCommerce integrations.
With 350+ ready-made integrations, we already
cover a lot out-of-the-box.
If your tool is unavailable, this is not a blocker. We built an engine that can easily adapt to any other tool via API, file-based, or ODBC connection. Get your tools connected fast, smart and reliable.
Focus on using the tools and let us do the backend stuff the smart way.
Get a free consultation
to discuss your requirements
Create integrations using any app in our catalog — no limitations